Last updated: 30 July 2026
Acceptance of terms
By using this website or placing an order, you agree to these Terms & Conditions and the policies linked in the website footer. If you do not agree, please do not use the website.
Product information
We aim to present product descriptions, images, prices and availability accurately. Screen colors, packaging details and batch presentation may vary slightly. Fragrance performance varies by skin, climate, storage and application.
Prices and orders
Prices are shown in Pakistani Rupees. An order submission is a request to purchase and may be accepted, rejected or cancelled if stock, pricing, address, payment verification or fraud concerns arise. We will contact you where practical.
Payments
Available methods may include Cash on Delivery, bank transfer and Easypaisa. Online transfers are not treated as verified until matched with the provided transaction reference. Customers must never share a PIN, password or OTP.
Delivery, returns and refunds
Delivery, cancellation, return and refund requests are governed by our Shipping & Service Policy and Return & Refund Policy.
Acceptable use
You must not misuse the website, attempt unauthorized access, interfere with service, submit false payment details or use website content for unlawful purposes.
Intellectual property
Rüppell's branding, product presentation, written content, graphics and website design may not be copied or commercially reused without written permission.
Liability and governing law
To the extent permitted by applicable law, Rüppell's is not responsible for indirect losses or delays outside reasonable control. These terms are governed by the laws applicable in Pakistan.
Changes
We may update these terms or policies when our services change. The latest version and update date will appear on the relevant page.